Roles we place
- Helpdesk tier 1 & 2
- Ticket triage & SLA reporting
- QA / regression testing
- Web & WordPress maintenance
- Technical documentation
- Systems & data migration support
How the engagement runs
We scope the role with you, recruit against it, then train and house the hire on our floor. You interview the shortlist and pick the person.
From day one they work your hours, in your tools, reporting daily. NDA and HIPAA are signed as standard, and we carry HR, payroll, equipment and replacement cover.
Pick weekly or monthly prepaid hours — 20, 40, 80 or 160 — and scale the commitment as the role proves itself.
Other specialisms